Get in Touch
Awapal Solutions Pvt. Ltd.
+91-9999952777, +91-120-4858585 
+447441926200 
awapalsolutions 
business@awapal.com 
Get in Touch
Get technical support, learn more about our products, and help expand your business.
Interested in Awapal software? Just pick up the phone to
chat with a member of our sales team.
Email: business@awapal.com
Contact: +91-9999952777, +91-120-4858585
Sometimes you need a little help from your friends. Don’t worry … we’re here for you. The Awapal support Team is ready to help you
Monday-Friday
Email: support@awapal.com
Contact: +91-120-4858585, +91-9911886563
Get directly connected to our highly trained support executives, who are ready to resolve your concerns on priority basis.
Premium Support responds within 30 min to all business-critical issues, and as soon as 2 hours for non-critical issues via ticket, e-mail or call.
24/7 coverage includes assistance for technical issues, scheduled outages and maintenance work to ensure you're business is fully supported at all times.
If an issue requires escalation to our development team, our experienced programmers ensure it receives priority placement in the escalation queue.
| Feature | SILVER | Gold | Platinum |
|---|---|---|---|
| Days & Hours of Operations | M-F, 9 HOURS | M-F, 12 HOURS | 24/7 + HOLIDAYS |
| During Hours of Operations | Yes | Yes | Yes |
| Ticket | |||
| Trouble Shooting Assistance | |||
| Online Chat | Yes | Yes | Yes |
| Video Conference | |||
| Remote Access Device | |||
| Phone Support | |||
| # Of Support Requests / Mo. | 10 | 25 | Unlimited |
| Initial Response Time (during business hours) | |||
| Severity 1: Critical to maintain business operations | 4 HRS | 2 HRS | 30 Min |
| Severity 2: Some impact to business operations | 8 HRS | 4 HRS | 1 HR |
| Severity 3: Minor to no impact to business | 2 Business Days | 1 Business Days | Same Day |
| Customer Support | |||
| Maximum # of named customer support administrators | 1 | 2 | 4 |
| Notification of Scheduled Maintenance*** | Yes | Yes | Yes |
| Notification of Any Cloud Platform Issues Maintenance*** | Yes | Yes | Yes |
| Pricing | Included | INR 45,000/- | Contact us |
“I was looking for a highly advanced and updated MLM Plan for my multilevel marketing business. On exploring the internet, I found Binary Plan Software offered by Awapal Solutions that really proved milestone for my business. The software gave me the flexibility to set the compensation plan and proved a blessing for my MLM business & helped me in enlightening the business goal. Thank You Team. Keep it up guys!”
When a business grows it becomes tough to keep entire records in an organized manner. But my special thanks goes to Awapal Solutions that provided me customized software for my forced matrix & showed me the path as how to keep things in a sequence way. Must say, a user-friendly software service provider that helped me in enlightening by business goal. I will surely contact the company for my future business plan.
“The software you offered me really worked for achieving my company's goal. Powered by latest technology and advanced features, everything was very easy to track for entire member. I liked the Chat Bots and Live Chat offered to me that helped in live communicating with the customer care people. I will surely contact again in future for my other lined-up business plan and will recommend others this software at least once.
With the advancement in technology, it is important to keep oneself updated. Awapal Solutions understand the needs of ever-changing mind of its clients. Therefore, develops MLM software using the cutting-edge technology such as:
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Uttar Pradesh - 201301, India
67, Asola Extn, Asola Housing Complex, Delhi India - 110074
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