Help Desk or Customer Support Software

Awapal Customer Support Software combines customer communication from all support channels your website, email, social media, and live chat converting them to support tickets. These tickets are organized in one grid for your support team to make the work simpler. Customers are free to continue and connect with you using the channel they prefer.

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Live Chat
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Ticket Center

Simple and scalable customer support software
bringing everything at one place for the best service.

Customer satisfaction is key for the growth of a company and is significant in building long lasting relationship with customers. It not only enables customer retention, but attracts new ones and for this customer support system should be quick and responsive. Using customer support software for this purpose is the ultimate solution securing results. Software not only brings speed, but helps in dealing with customers in a better way by enabling easy to set quick responses on a personalized basis.

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95% responded 5% pending

Get your customers impressed! With our Help Desk Customer Support software 95% of the support tickets get responded within 2 hours.